Definition: Site facilities (installations and services)

Category: Tourism

The facilities of a site consist of those facilities within the perimeter of the organisation where the congress takes place and includes both the installations and services in the auditorium, and the installations and services outside. Such facilities are designed to produce high service quality.

Categories:

1. Location and transport
 1.1. Proximity to an airport (in road distance)
 1.2. Proximity to an airport (communications facilities)
 1.3. International air connections
 1.4. Proximity, size and category of hotels
 1.5. Location in a residential area
 1.6. Location in relation to origin of participants
 1.7. Touristic attractiveness of destination.
 1.8. Means of rail and road transport
 1.9. Local transport

2.  Facilities
 2.1. Lounge capacity
 2.2. Main lounge and lounge for other meetings
 2.3. Venues for social programme
 2.4. Number, size and set up of meeting rooms.
 2.5. Access for handicapped people
 2.6. Comfort of chairs and writing facilities
 2.7. Cleanness / state of maintenance
 2.8. Size, location and set up of exhibition areas

3.  Technical facilities
 3.1. Telephone
 3.2. Fax
 3.3. Teleconference / video conference
 3.4. Electronic mail
 3.5. Availability of projection and writing facilities
 3.6. Reprographics services
 3.7. Microphone
 3.8. Simultaneous translation facilities
 3.9. Availability / quality technical facilities
 3.10.Means of communication available

4. Conditions
 4.1. Safety measures
 4.2. Security / political stability
 4.3  Lighting
 4.4. Ventilation
 4.5. Price level

 5. Other facilities
 5.1. Lobby - cloakroom
 5.2. Bar
 5.3. Restaurant
 5.4. Covered or open parking with or without attendant
 5.5. Catering area, price, quality

6. Others (level of professionalism of suppliers, etc.).