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Definition: Benchmark
Category: Common Assessment Framework (CAF)
A measured achievement at a high level (sometimes referred to as "best-in-class"); a reference or measurement standard for comparison; or a performance level which is recognised as the standard of excellence for a specific process. http://ec.europa.eu/eurostat/ramon/statmanuals/files/CAF_2013.pdf
Source:
European Network of National CAF Correspondents, European CAF Resource Centre at the European Institute of Public Administration (EIPA), "The Common Assessment Framework (CAF). Improving Public Organisations through Self-Assessment. CAF2013", Maastricht, September 2012
European Network of National CAF Correspondents, European CAF Resource Centre at the European Institute of Public Administration (EIPA), "The Common Assessment Framework (CAF). Improving Public Organisations through Self-Assessment. CAF2013", Maastricht, September 2012
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