Definition: User survey

Category: Quality

Survey aiming at assessing the satisfaction or the perception of the users, normally as a basis for improvement actions. http://ec.europa.eu/eurostat/ramon/statmanuals/files/Handbook_on_data_qual_assess_tools.pdf
Source:
Eurostat, Manfred EHLING, Thomas KÖRNER and others, "Handbook on Data Quality Assessment Methods and Tools", Wiesbaden, 2007
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