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Definition: User survey
Category: Quality
Survey aiming at assessing the satisfaction or the perception of the users, normally as a basis for improvement actions. http://ec.europa.eu/eurostat/ramon/statmanuals/files/Handbook_on_data_qual_assess_tools.pdf
Source:
Eurostat, Manfred EHLING, Thomas KÖRNER and others, "Handbook on Data Quality Assessment Methods and Tools", Wiesbaden, 2007
Eurostat, Manfred EHLING, Thomas KÖRNER and others, "Handbook on Data Quality Assessment Methods and Tools", Wiesbaden, 2007
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